Privacy Policy

Introduction

At Healthier, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information in order to provide and improve our services to you. This includes:

  • Personal Information: When you create an account, we may collect personal details such as your name, contact information, email address, phone number, and address.
  • Medical Information: If you use our healthcare services, we may collect health-related information, such as your medical history, lab results, prescriptions, and appointment history.
  • Payment Information: If you make purchases, we may collect payment-related details such as billing information and transaction history.
  • Usage Data: We automatically collect information about your interactions with our platform, including the pages you visit, your IP address, device type, and browser information.

How We Use Your Information

Your information is used to provide and improve our services, communicate with you, and ensure the security and functionality of our platform. We may use your information for the following purposes:

  • To process your orders and provide the services you request.
  • To send important account-related updates, such as order confirmations, appointments, and service updates.
  • To respond to inquiries, provide customer support, and address concerns.
  • To personalize your experience and offer relevant recommendations or promotions.
  • To comply with legal requirements and protect our rights, users, and services.

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for specific purposes:

  • Healthcare Providers: We may share your medical information with doctors, labs, and other healthcare providers to facilitate the services you request.
  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating our platform and providing services (e.g., payment processors, delivery services, customer support providers).
  • Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect the rights and safety of Healthier, its users, or the public.

Your Rights

You have the right to access, correct, and delete your personal information at any time. You can also opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files that are stored on your device to remember your preferences and improve site functionality. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: admin@healthier.com

Phone: +91 88726 06758

Address: VQCH + 29Q, Theerke, Ludhiana, Tharike, Punjab 142022, India